General Services for People with Dementia and their Families

Services for People living with dementia and their families in Worcestershire

In addition to those services specifically for younger people with dementia and their families, there are a number of general services for people living with dementia that also provide support to younger people living with dementia and their families. A list of many of the key services for people with dementia and their families in Worcestershire can be found here;

Some of these services are described in more detail below:

Admiral Nurses

Admiral Nurses are registered mental health nurses who specialise in dementia, giving much-needed practical and emotional support to family carers, as well as the person with dementia. They offer a county wide service supporting families throughout their experience of dementia using interventions tailored to each family’s individual needs and challenges. They provide families with the knowledge to understand the condition and its effects, the skills and tools to improve communication, and offer emotional and psychological support to help family carers to sustain caring for their family member.

Families are actively encouraged to contact us directly as we have an open referral system. Anyone who provides care and support to a person with dementia can be referred to the Admiral Nurses, provided that the person with dementia has already received a diagnosis, that the family member(s) have given consent for a referral and that the person with dementia is registered with a Worcestershire GP.

If you are supporting a person with dementia and would like to speak with an Admiral Nurse, please telephone 0300 123 1734 and one of our team will get in touch.

Age UK Dementia Advice Service

The Dementia Advice Service offers information and advice to people who are living with dementia, as well as their family and friends. The dementia advisor may, for example, give information about benefits, power of attorney, driving, and practical tips on living well with dementia. They are also able to discuss other services which may be of interest and, if needed, make a referral to them. The dementia advisor continues to be an on-going point of contact for as long as needed.

You are encouraged to contact the service even if nothing is needed at the time, so that you know who your dementia advisor is. This service is free and is available to people living with dementia who live in Worcestershire (or have a Worcestershire GP), as well as their family and friends.

Further information can be found at:

Contact details:

Age UK Herefordshire & Worcestershire Malvern Gate Bromwich Road Worcester WR2 4BN
0800 008 6077                                 [email protected]

Alzheimer’s Society Worcestershire

The Alzheimer’s Society offer a range of services for people living with dementia and their families and supporters in Worcestershire. A few of these are described below.

Dementia Support Workers

Dementia support workers offer information and practical guidance to help people understand dementia, cope with day to day challenges and prepare for the future. They offer support face to face, over the phone or in writing.


Carers Information and Support Programme Courses 1 and 2

The Carer Information and Support Programme is provided by the Alzheimer’s Society in Worcestershire at a number of locations. They provide 2 courses for carers, family and friends of people with a diagnosis of dementia.

Course 1 is for carers, family and friends of a person who has recently been diagnosed with dementia. Topics include: understanding dementia, legal and money matters, support and care, and coping with dementia day to day.

Course 2 is for carers, family members and friends of people who have been living with dementia for some time. Topics include: understanding how dementia progresses and living well with dementia.

Dementia Cafés

Dementia cafés are available across the county and provide information about living with dementia and other services available locally in an informal and comfortable environment. A dementia café is also a place to relax, socialise and meet other people with dementia and their carers. These are open to people of all ages with dementia and their family members and carers.

If you would like to hear more about the range of services they offer, attend or receive any of these services please contact them on: 01905 621887 (Monday to Friday 9am to 5pm) or on [email protected]


Worcestershire Association of Carers

Worcestershire Association of Carers is a charity who provides an independent source of information, advice and support for the 63,000 unpaid adult carers in Worcestershire. They offer support to carers through three projects providing:

  • Information, Advice and Support which includes a Carers Helpline, Carer Groups, Caring News, Carer TalkTime and the Carers Emergency Card
  • Carer Support Advisers – one to one support for carers in Worcestershire, based in GP surgeries along with home visits
  • Free practical sessions

Please follow this link to find out how to contact them and to find out more about what they can offer you.

Citizens Advice Bureau, Financial, Benefits and Legal Advice,

Worcester Citizens Advice Bureau & WHABAC provide free, confidential, independent advice / information on everyday problems. We are a registered charity affiliated to the National Citizens Advice. A team of dedicated and trained volunteers help provide our services. Worcester CAB & WHABAC has forty years’ experience helping people with problems, we are here to explain your rights, options available and guide you through procedures.

Whether it is about benefits, housing, debt, money worries employment, relationships and family matters or other issue we can provide advice/ information. There may be times when you feel you need some extra help; in some situations we can offer practical support   and assistance. For example to complete benefits forms, with your finances or housing problem.

Citizens Advice across Worcestershire has been working in partnership with South / North Worcestershire DIAL to improve access to advice and information. If you would like to discuss a problem you can call our advice line number below or come and see us. Alternatively, you can send us a written enquiry on our website; .

Self-help information and details of local Citizens Advice and DIAL services are available on our website.

Telephone: Adviceline number on 03444 111 303 Monday – Friday 10am – 4pm.